Collection of Personal Information
We collect only the information needed to provide reservations, respond to enquiries, and deliver our services. This may occur when you make a booking, attend an event, join a waitlist, submit an enquiry form, or communicate with us in person, over the phone, or online.
Personal information may include your name, contact details (such as email address and phone number), dietary preferences, and booking details including party size, date and time of your reservation, and any special requests you choose to share.
Where you provide information about other guests (for example, as part of a group booking), you are responsible for ensuring that those individuals are aware of this Privacy Policy and consent to their details being shared with Dewesoft Hungary Korlátolt Felelősségű Társaság for the relevant purpose.
Use of Personal Information
Your information is used strictly for fulfilling reservations, responding to your communication, managing event participation, and providing you with relevant restaurant updates that you have opted to receive.
In practice, this may include confirming or modifying bookings, communicating important updates about your visit or event, tailoring our service to your stated preferences (such as dietary requirements), and following up on feedback or enquiries submitted through our website or in person.
We do not sell or rent your information to third parties. Any use of your information is limited to purposes that are directly connected to operating Dewesoft Hungary Korlátolt Felelősségű Társaság as a physical restaurant and offline entertainment venue, in accordance with applicable Australian privacy principles.
Website Data & Cookies
Our website uses standard cookies to enhance the browsing experience and gather traffic analytics. Cookies are small data files stored on your device that help us understand visitor behaviour, such as which pages are visited and how users navigate the site.
We use this information in aggregated form to improve usability, maintain site performance, and ensure that guests can efficiently find menus, event details, and reservation information. Cookies may also remember certain preferences you select on our website to provide a smoother experience on your next visit.
You can control or disable cookies through your browser settings. If you choose to restrict cookies, some features of our website may not function as intended, but you will still be able to view core information about our restaurant and contact us by other means.
Third-party Services
Dewesoft Hungary Korlátolt Felelősségű Társaság may use reputable third-party platforms to process payments, manage bookings, or send communications, such as reservation confirmations or event updates. These services help us provide a reliable and efficient experience for guests.
All third parties are carefully selected for their commitment to data security and are engaged only for purposes that support the operation of our restaurant and offline entertainment offerings. Where third-party providers handle personal information, they are expected to do so in accordance with applicable privacy obligations.
We encourage you to review the privacy information made available by any third-party platform you interact with in connection with your booking or payment, as their policies may differ from those of Dewesoft Hungary Korlátolt Felelősségű Társaság.
Data Security
We implement industry-standard security measures to protect your data, including encrypted storage where appropriate and secure transmission of information over our digital channels. These safeguards are designed to reduce the risk of unauthorised access, loss, misuse, or alteration of personal information.
Only authorised staff have access to customer data where necessary for providing services, such as managing reservations, coordinating events, and following up on specific enquiries. Access is limited to the information reasonably required to perform these functions.
While we take reasonable steps to protect your information, no method of transmission or storage can be guaranteed as completely secure. If you become aware of any suspected misuse or unauthorised access involving your information in connection with Dewesoft Hungary Korlátolt Felelősségű Társaság, please contact us using the details provided on our Contact page as soon as possible.
Data Access & Correction
You may contact us at any time to access, correct, or update your personal information held by Dewesoft Hungary Korlátolt Felelősségű Társaság. Subject to any legal restrictions, we will provide you with access to the information we hold about you, or explain why access cannot be granted in particular circumstances.
If you believe that any of your details are inaccurate, incomplete, or out of date, you can request a correction and we will take reasonable steps to update our records. This may include verifying certain details to ensure that changes are made securely.
We aim to maintain accurate and up-to-date records in accordance with Australian privacy principles, and will respond to access or correction requests within a reasonable period of time.
For questions about this policy or your privacy at Dewesoft Hungary Korlátolt Felelősségű Társaság, please contact our team via the details provided on the Contact Us page. Using the contact channels listed there helps us direct your enquiry to the appropriate team member.
We may periodically update this Privacy Policy in line with legislative or business changes, or to reflect adjustments to our restaurant operations, events, or website. Any updated version will be published on this page with an updated revision date where relevant.
We encourage you to review this Privacy Policy from time to time so that you remain informed about how we handle personal information in connection with Dewesoft Hungary Korlátolt Felelősségű Társaság and our offline dining and entertainment experiences.